This Privacy Policy explains how pa999 collects, uses, stores, and protects the personal information of Pakistani players who register and use the pa999 platform. Please read this document in full before creating your account.
At a Glance
These cards summarise the most important aspects of how pa999 handles your personal data. The full legal text below governs your relationship with pa999.
pa999 protects all personal and financial data using 256-bit SSL encryption, secure server infrastructure, and role-based internal access controls. Your data is never stored on unencrypted systems and is not accessible to unauthorised personnel.
pa999 does not sell, rent, or commercially exploit your personal information to third-party advertisers or data brokers. Data sharing with third parties is limited strictly to operational necessity — payment processors, KYC providers, and regulatory bodies.
pa999 collects only the personal data necessary to operate the platform and comply with applicable legal obligations. Data collected for one purpose will not be repurposed without your explicit consent or a lawful legal basis at pa999.
As a pa999 account holder, you have the right to request access to your personal data, correct inaccuracies, request deletion subject to legal retention obligations, and object to certain types of processing. Requests can be made via the pa999 support team.
pa999 uses cookies and similar technologies to maintain session state, analyse anonymous platform usage, and improve the player experience. No behavioural advertising cookies are placed by pa999 without your prior consent.
pa999 is required to collect and verify identity documents as part of its anti-money laundering and responsible gaming obligations. KYC data is stored securely and retained only for the period required by applicable law and pa999's licensing obligations.
This Privacy Policy ("Policy") is published by pa999 ("pa999", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with your use of the pa999 platform accessible at pa999.co (the "Platform"). pa999 is committed to handling all personal information responsibly, transparently, and in compliance with applicable data protection standards.
By registering an account or accessing the pa999 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you should not use the pa999 Platform.
This Policy should be read alongside the pa999 Terms & Conditions, which incorporate this Policy by reference and together form the complete legal framework governing your use of pa999.
When you create a pa999 account, we collect the information you provide during the registration process. This includes your full name, date of birth, mobile phone number (Pakistani network), and a chosen username and password. This information is necessary to create and manage your pa999 account and to verify your eligibility to use the Platform.
To comply with our anti-money laundering obligations and responsible gaming policies, pa999 requires identity verification before processing withdrawal requests. KYC data collected by pa999 includes a copy of your valid Pakistani CNIC (front and back), a live selfie photograph, and in some cases proof of address or source of funds documentation. This data is processed by pa999's verified KYC service provider and stored securely in encrypted form.
pa999 records all financial transactions conducted through your account, including deposits, withdrawals, bonus credits, and wager history. This includes the payment method used (e.g., JazzCash account reference, Easypaisa wallet, HBL account), transaction amounts in PKR, and timestamps. This data is necessary for account management, regulatory compliance, and dispute resolution.
pa999 automatically collects certain technical and usage data when you access the Platform, including your IP address, device type and operating system, browser type and version, session duration, pages visited, games played, and betting patterns. This data is used in anonymised or aggregated form to improve Platform performance, detect fraud, and maintain security.
If you contact pa999 customer support via live chat, support ticket, or any other channel, we retain records of that correspondence including the content of your messages. This data is used to resolve your enquiry and to improve pa999's support quality.
Where you use pa999's responsible gaming tools — including deposit limits, self-exclusion, or cool-off periods — pa999 records the parameters and dates of those settings. This data is used to enforce your preferences and is treated with heightened sensitivity within pa999.
pa999 uses your personal data for the following purposes:
pa999 does not use automated decision-making that produces significant legal effects for pa999 players based solely on personal data profiling, without human review.
pa999 processes your personal data on the following legal bases:
pa999 does not sell, rent, or trade your personal data to third parties for commercial purposes. pa999 may share your personal data in the following limited circumstances:
All third parties who receive personal data from pa999 are required to handle such data in accordance with applicable data protection standards and are prohibited from using pa999 player data for any purpose beyond the specific service they provide to pa999.
pa999 retains personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law and pa999's licensing obligations. Specifically:
Upon expiry of the applicable retention period, pa999 will securely delete or anonymise your personal data in accordance with its internal data destruction policy.
pa999 uses cookies, local storage, and similar tracking technologies on the Platform to enable core functionality, maintain your login session, remember preferences, and analyse anonymous usage patterns. The following categories of cookies are used by pa999:
pa999 does not use third-party advertising or cross-site behavioural tracking cookies without your prior explicit consent. You may manage cookie preferences through your browser settings, though disabling essential cookies may impair your ability to use the pa999 Platform.
pa999 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for all data transmitted between your device and pa999's servers; encrypted storage for all sensitive personal and financial data; role-based access controls limiting staff access to personal data on a need-to-know basis; regular security assessments and vulnerability testing of pa999's Platform infrastructure; and incident response procedures for detecting and managing potential data security breaches.
Notwithstanding these measures, no data transmission over the internet can be guaranteed to be completely secure. pa999 cannot warrant absolute security of data transmitted to the Platform. You are responsible for maintaining the security of your pa999 account credentials and for reporting suspected unauthorised access promptly to pa999 support.
As a pa999 account holder, you have the following rights in relation to your personal data, subject to applicable legal limitations:
To exercise any of these rights, contact pa999 customer support via the on-site live chat or by email at [email protected]. pa999 will respond to all valid data rights requests within 30 days.
The pa999 Platform is strictly intended for users aged 18 years and older. pa999 does not knowingly collect personal data from individuals under the age of 18. If pa999 becomes aware that personal data has been submitted by a person under 18, that account will be immediately suspended, all data will be deleted, and any funds will be returned to the original payment method where possible. If you believe a minor has registered at pa999, please contact our support team immediately.
pa999 operates under international licensing and may transfer your personal data to servers and processors located in jurisdictions outside Pakistan. Where such transfers occur, pa999 ensures that appropriate data protection safeguards are in place, including contractual obligations requiring recipient entities to protect your data to a standard equivalent to the protections described in this Policy. pa999 will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without implementing appropriate safeguards.
pa999 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the contact details held on their pa999 account, or through a prominent notice on the Platform, at least 14 days before the changes take effect. The "Last Updated" date at the top of this Policy will reflect the date of the most recent revision. Continued use of the pa999 Platform after the effective date of any update constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or pa999's handling of your personal data, please contact the pa999 Data Protection team through any of the following channels:
pa999 Data Protection
Email: [email protected]
Platform: pa999.co (Live Chat — available from within your pa999 account)
pa999 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days. For complaints that cannot be resolved directly with pa999, you may have the right to escalate to the relevant regulatory authority under pa999's applicable licensing framework.
Review our related policy pages or visit the pa999 FAQ for practical answers about your account, payments, and how pa999 protects Pakistani players.
pa999 is for entertainment — 18+ strictly. Follow all applicable local laws when using this platform.